Frequently asked questions
Book your ticket at vrvoyage.nl/en and click on ‘Book’ in the top right corner.
No ticket can be purchased onboard. Visitors need an online reservation including a ticket that shows the date and time.
Yes, this person will oversee the VR technique and will be able to support if help is needed. This person will also provide historical information.
Virtual Reality (“VR”) can be perceived as intense at first but you quickly get used to it. Everyone should be able to enjoy this tour. The boat tour is specifically set up for VR. Also:
- Visitors can calmly get used to VR
- The VR sections (7) are not long: 2 min on average
- There are pauses in between VR sections
- Visitors are given the same seating position in the boat in the animation as their actual seating position (nose, back, left shoulder or right shoulder to the captain). This makes sailing movements feel natural
- Visitors can always close their eyes briefly or take off the VR headset
Yes, all boats have a toilet aboard.
Yes, all boats are enclosed and have heating in the winter.
It is not allowed to bring your own food and drinks. Food and drinks are served on board.
- Parking garage: Q-Park Byzantium (4 min walk)
- Parking garage: My Way Parkeren Park Central (4 min walk)
- Public parking lot: ParkBee Nassaukade (5 min walk)
Card only: debit and credit cards.
Yes, send an email to info@xrvisualsfactory.com. Then your cruise will be rebooked or cancelled with a refund.
No, there is limited space on board. Therefore, we ask that you do not bring larger items such as a suitcase. However, small handbags or backpacks can be brought.
- XR Visuals Factory is not responsible for theft, loss or damage to visitors’ property
Sure, please send an email to info@xrvisualsfactory.com.
No, the boats do not have wife on board.
Yes, but be considerate of other passengers and make sure that fellow passengers are not disturbed.
No, it is prohibited to smoke on board.
Yes, you will be notified well in advance in that case and your reservation will be rebooked or canceled, with your money refunded.